Onboarding

FIRST IMPRESSIONS, LASTING CASES Why the smartest U.S. law firms treat those first blank lines like gold dust—and how you can, too. The 90‑Second Snapshot

THE HANDSHAKE HAS GONE DIGITAL   Inside the split‑second science of first contact—where law‑firm fortunes rise or fall. 0:00 – 0:05 A would‑be client swipes

THE BLUEPRINT NOBODY SEES Why turning your law‑firm intake into a written, click‑by‑click playbook might be the highest‑ROI project you tackle this year. 1 The Day

The Great Intake Awakening Why the humblest workflow in a law firm—onboarding a client—has become the hottest arena for efficiency, ethics, and A.I. When the

How U.S. law firms are remaking the first five minutes that decide a case, a client—and sometimes the future of the practice. The Midnight Phone